When you choose an air conditioning contractor to partner with for any type of HVAC service, you want to make sure they have the licensing, credibility, and experience to get the job done right. But how do you know if you are partnering with a legitimate contractor?
Keep reading to learn exactly what you need to look for in an AC contractor in Eugene as well as some red flags to watch out for. Then give our team a call to schedule your service for anything from HVAC maintenance to repairs and even a total upgrade for your system.
Licenses and Certifications
The first thing you want to consider when selecting an HVAC contractor is whether or not they have the proper licenses and certifications to be working on your residential systems. First, professionals have to go to school and earn certifications for different types of HVAC work.
Then they have to be licensed in the city or county where you live. Without the steps complete, people who claim to be HVAC contractors are not recognized as industry professionals. Licenses and certifications are in place to make sure that you as a homeowner don’t get swindled by someone claiming they know how to work on your air conditioner when they really don’t.
Insurance Coverage
Your next step is to make sure that a contractor has proper insurance coverage. A contractor’s insurance coverage should include coverage for any workers they have visiting your home as part of the project. That should include workers’ compensation in case one of their team members is hurt accidentally while completing a project at your house.
When a contractor has the proper insurance coverage, it protects you as a homeowner from any liability. You can ask an HVAC contractor to provide proof of their insurance before agreeing to a project.
Reputation
It’s also a good idea to check online reviews to see what kind of reputation an HVAC contractor has. Keep in mind that you want to look at reviews from a variety of sources. Don’t just rely on reviews located on a contractor’s business website. Instead, look on search engines and even industry websites.
Keep in mind that a bad review here or there is completely normal. But by and large, the reviews should be consistently positive. You can utilize reviews to look for patterns – both good and bad – in the quality of service offered.
Personal Service
But don’t just rely on reviews alone. When you reach out to a contractor, you also want to gauge their responsiveness to you as an individual. If you are not having calls returned quickly or don’t have the information you need to make an educated decision, that’s probably not an HVAC contractor you want to partner with. Instead, you want someone who is transparent about project outlines, costs for service, and timelines for getting the work done.
Your comfort is our business! Comfort Flow Heating serves all of Oregon, so contact our team today to schedule your appointment.
