Serving All Of Oregon
Reviews
David came out last week and replaced the gas valve in our furnace. He was great and explained all info asked for. Dealt with me and also the owners of the house in a professional manner. Was also really great with my son, answering tons of questions and pointing out things in the process of fixing things. Thanks David.
This is to say thanks again a tune-up performed by Dylan Bernatzki on my system a couple of days ago. Not only did Dylan perform the tune up tasks he went the extra mile and installed a set of noise reducing pads I'd purchased off amazon. Well worth it btw. Dylan also noticed a problem with the wiring in the unit and pursued it and was able to get it fixed that day.
It doesn't get much better than that.
Great company. Technicians are fabulous.knowledgeable and courteous. Have been servicing my heatpump for years.
The recent storm's Heavy Snow and Freezing Rain caused our central heating and air system installed by Mahalo into an emergency mode. Thankfully, despite the system stressors, our Mahalo designed system kept us safely warm while avoiding cold weather damages to our home.
I called for service the next morning and was immediately given a time that day for a repair call!
The technician came prepared for anything, was knowledgeable, courteous and worked skillfully without complaint under very testing weather conditions.
Quickly we were back to full operation, wonderful warmth and weather safety for our home.
Maholo...you guys rock!
Thank you
I am writing to express my profound thanks for your reimbursement of my recent repair invoice. This was a surprising and extremely generous action on your part.
To recap the repair issue , 18 month old Trane HVAC system needed a new expansion valve which was a covered by the warranty. What the warranty did not cover was the 6 hours of labor to replace the valve, and the new freon that was necessary, which amounted to $840. I felt the manufacturer needed to take more responsibility for this product and i contacted Comfort Flow last week for the purpose of finding out who i should write to at TRane to get the best ear for my complaint.Imagine my surprise when i was told by Ken that Comfort Flow was going to refund my money. When i argued that the fault was not Comfort Flows and i had nothing but praise for your company over your many year of service to me, Ken told me in effect that i was a loyal customer and your company had decided to refund my payment of this invoice.
Great team of people. You don't see that kind of service anymore.
Sales rep was smart, efficient and presented himself well. Follow up and response to questions was prompt and helpful.
The installers arrived on time and start the job. It was a stressful morning - the day before my husband had passed. I has to be gone all day and came home at 8pm to a warm clean house. Thank you Comfort Flow!
We are really pleased with the product. Everyone was very helpful and professional. Thanks!
Offering Services to all of Oregon for more than 60 years.
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