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Aletha Charlene Newton, 3+ years ago

5 stars
My heat pump went out in the summer and Jeff of Comfort Flow of Springfield was awesome. He helped us get a new heat pump within the next week even though we were going to be out of town. Everything was done before we returned home. Of course it was also in the hottest part of summer. They treated our house with respect and we didn't even know that someone had been there while we were gone. It was really a great experience with no hassles. Thanks Comfort Flow!!!!
Charlene

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Joe Farmer, 3+ years ago

David Chase installed a fan on our fireplace and it is great. He did a fantastic job and was very efficient, friendly and professional...the perfect service technician!

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jason mulvey, 3+ years ago

Just signed up with Kyle to replace an existing unit that's 14 years old. We are going to be able to upgrade to a ductless unit thanks to him and Lane Electric. He was very informative and easy to chat with. He stayed professional despite my rantings lol. Thanks for your time.

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Robert Chase, 3+ years ago

What great people and what great service. From consultant, Kyle to installers David and Trevor, I can't say enough how professional they were. I will recommend Comfort Flow to everyone. Best of all it is starting to get cold outside and now we have heat. Thanks to all at Comfort Flow.

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robert keyes, 3+ years ago
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Julianna Wesolek Leach, 3+ years ago

Great company. Their on time and do what they say their going to do. We've had our AC fixed and have regular maintenance to prevent problems from arising. Love working with Chad Doney he very helpful and professional

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Mike Plavin, 3+ years ago

It's 90 degrees outside and, like a genius, you decide to upgrade your thermostat to one of those fancy shmancy smart thermostats. You turn off the AC breaker, because you aren't an idiot, and swap out the thermostats. Put everything back, flip the breaker back on...and nothing. No power to the HVAC unit at all or the shiny new thermostat. Panic sets in, along with visions of broiling in the hot summer sun...

If this sounds familiar, then you were probably watching me panic while I was trying to troubleshoot why in the heck my furnace and electronic air filter weren't turning back on yesterday. Thank GOODNESS for Comfort Flow and their awesome technician, ANTHONY.

I called at 5:30 pm and their after-hours person, who was very sympathetic to my plight, told me someone would call me soon. 10 minutes later, Anthony called. After I explained what happened, he knew exactly what the problem is, told you the furnace is on a separate breaker, and walked me through opening the furnace panel to find the fuse. It's charred on the inside. Oh...so it isn't something that require a $100+ service call? It's a $3 fix?!

10 minutes and one trip to an auto store later, my furnace, AC unit, and shiny new thermostat was back up and running!!

Thank you, Comfort Flow, for being awesome and having excellent technicians like Anthony.

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Mike Plavin, 3+ years ago

It's 90 degrees outside and, like a genius, you decide to upgrade your thermostat to one of those fancy shmancy smart thermostats. You turn off the AC breaker, because you aren't an idiot, and swap out the thermostats. Put everything back, flip the breaker back on...and nothing. No power to the HVAC unit at all or the shiny new thermostat. Panic sets in, along with visions of broiling in the hot summer sun...

If this sounds familiar, then you were probably watching me panic while I was trying to troubleshoot why in the heck my furnace and electronic air filter weren't turning back on yesterday. Thank GOODNESS for Comfort Flow and their awesome technician, ANTHONY.

I called at 5:30 pm and their after-hours person, who was very sympathetic to my plight, told me someone would call me soon. 10 minutes later, Anthony called. After I explained what happened, he knew exactly what the problem is, told you the furnace is on a separate breaker, and walked me through opening the furnace panel to find the fuse. It's charred on the inside. Oh...so it isn't something that require a $100+ service call? It's a $3 fix?!

10 minutes and one trip to an auto store later, my furnace, AC unit, and shiny new thermostat was back up and running!!

Thank you, Comfort Flow, for being awesome and having excellent technicians like Anthony.

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Michelle Statzer, 3+ years ago

Last week our AC quit cooling so I called CFH and Sheila had a repair tech out that same afternoon on a Friday! A part needed to be ordered and usually takes a week or two to get, Sheila called me yesterday afternoon saying the part was in and they could have the service technician out first thing in the morning. David showed up this morning and we have AC again after only 5 days!!! Just in time for the 90 degree weather for the next week! I absolutely recommend them 100%!!! Thank you Sheila and David you both are awesome!!

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R. Maxwell, 3+ years ago

Sheila was super prompt in emailing my call summaries. The service from comfort flow is very good and having the units serviced regularly keeps us BOTH happy. :-) THANK YOU ALL!